Help & Info
Shipping and Delivery
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How does Walker of the World handle shipping?
When placing an order with us, we work closely with our print-on-demand partner, Printful, to ensure efficient and quality production. Each item is produced especially for you, so average production time is 2-5 business days. To know when your order will arrive, add the production time to the shipping times that depend on your location. These details will be available during the checkout process and in your order confirmation.
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International Deliveries
“Walker of the World” ships globally, so you can receive our exclusive products no matter where you are in the universe. Please note that international shipping may incur additional charges such as customs duties or taxes, which are the buyer’s responsibility.
Return and Exchanges
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Return Policy
Given the exclusivity and customization of our products, we accept returns and exchanges only if the product has manufacturing defects or if it differs from what is described on our website. If you have any issues with your order, please contact us within 30 days of delivery and we will guide you through the return or exchange process.
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Exchanges by Size or Color
We understand that choosing the perfect size or color online can be a challenge, and while we at Walker of the World do not offer exchanges or returns based on these preferences, we want you to be completely satisfied with your purchase. If your order does not meet your size or color expectations, we invite you to contact us. Instead of an exchange, we offer a discount coupon for your next purchase, helping you find the perfect option without the stress of a traditional exchange.
Frequent questions
Once your order is on its way, we’ll provide you with a tracking number so you can track its progress to your door.
What happens if my order does not arrive in the estimated time?
If your order has exceeded the estimated delivery time and you have not yet received it, we ask that you wait a few more days due to possible delays. If you still have not received your order, contact us for immediate assistance.
Does Walker of the World offer free shipping?
From time to time, we may offer free shipping promotions. Subscribe to our newsletter and don’t miss any of our special offers!
How long does a shipment usually take?
Shipping time varies depending on product availability and delivery destination. Printful considers current order volume and fulfillment capacity when calculating estimated production time, and calculates estimated shipping time based on its historical shipping data for deliveries to your sales area or region.
It is important to remember that these times are estimates and may be affected by several factors, such as issues with printing or embroidery files, products out of stock, and shipping-related delays such as failed delivery attempts, service interruptions, or adverse weather conditions. .
Does the price include customs fees in the delivery country?
Prices on “Walker of the World”, managed through Printful, do not include customs fees from the country of delivery. These additional costs, which may vary depending on the value of the order and the regulations of the destination country, are the responsibility of the end customer. Customs agencies usually calculate duties and taxes based on the declared sales price of the products.
What types of payments do you accept?
We currently accept payments with credit cards, debit cards and PayPal. We are evaluating the possibility of integrating Mercado Pago as well. If you have any comments on this, please let us know.
“For more information and answers to any additional questions, do not hesitate to send us a message through our contact page. Our team is committed to ensuring that your experience with ‘Walker of the World’ is exceptional, and we are here to assist you at every step of your journey.”